21+ • Responsible Gaming

Play Responsibly at yg1m

Gaming is meant to be fun. On this page you will find tools, tips, and contact options to help you stay in control.

21+ Only — The yg1m platform is intended for players aged 21 and above. It is not available to anyone under 21, those who are vulnerable to gambling harm, or those experiencing financial difficulties due to gambling. Do not treat gambling as a way to earn money — understand that losses can occur before you play.

What Responsible Gaming Means

At yg1m, we see gaming as a form of entertainment and fun. That is why we provide tools that let each player control how much money they can lose, how long they play, and how often they play. Keeping gaming from becoming a problem is something we work on together — the player and us.

Set a Budget

Before you play, decide in advance how much you are willing to lose. Once you reach that amount, stop playing — chasing losses only makes things worse.

Spending Limit

Control Your Time

Set your own time limit for how long you play. You can turn on Time-Out when your set time is up. Track your play time and balance it with your regular daily activities.

Time-Out Tool

Play with a Clear Head

Avoid playing when you are tired, upset, or under financial stress. Only play when you are in a good state to make clear decisions.

Mental Wellbeing

Never Play with Money You Cannot Afford to Lose

Do not play with money set aside for work expenses, school fees, medical costs, or family needs. Only play with funds you have specifically budgeted for entertainment.

Financial Safety

Self-Exclusion

If you feel that gaming has become a problem, use yg1m's Self-Exclusion tool. Your account will be suspended until the set period ends.

Self-Exclusion

24/7 Support

If you have any concerns related to gambling, contact yg1m's 24/7 Live Chat (in Myanmar language) or reach us at [email protected] right away.

24/7 Support

Warning Signs That Gaming Has Become a Problem

If one or more of the following signs apply to you, there is a chance that gambling is becoming a problem — please seek help.

  • Gambling to try to win back money you have lost (chasing losses)
  • Feeling the need to hide your gambling, or keeping it secret because you are not comfortable telling your family
  • Borrowing money or selling belongings to fund gambling
  • Trying to stop gambling but being unable to and continuing anyway
  • No longer being able to put work, school, or family matters before gambling
  • Feeling irritable, angry, or exhausted when you cannot gamble
  • Losing track of time while gambling and not realising how long you have been playing
  • Relationships breaking down or financial difficulties arising because of gambling

yg1m's Responsible Gaming Tools

yg1m provides tools so players can manage and control their own gambling. You can find these tools in your account settings — or contact Support to have them activated if needed.

Deposit Limit

Set a maximum amount you can deposit per day, week, or month. You can adjust it to suit your playing habits or budget.

Session Limit

Limit how long you can play in a single session. When the time you set is reached, an automatic reminder will appear.

Time-Out

Take a temporary break from gambling for 1 to 30 days. During this period deposits and play will be paused. If you need to withdraw, you can still contact us.

Self-Exclusion

If gambling is causing you problems, you can self-exclude for 6 months, 1 year, or permanently. During this period you will not be able to access any games — and deposits will not be accepted either.

Gaming History Review

You can check your play history and deposit/withdrawal records at any time. Review your activity regularly to keep an eye on your habits.

Activity Alert

When you exceed a set amount or have been playing for an extended period, an alert will be sent to you via Email or Live Chat.

Practical Tips for Playing Safely

Here are some good habits we encourage to help keep gambling fun and under control.

Decide how much you are willing to lose before you start playing — and accept that amount as the cost of your entertainment.

Whether you are winning or losing, stop and take a break when your set time is up — do not assume you need to keep playing to win more.

Do not use gambling to earn income — results depend on luck and cannot be controlled.

Avoid gambling when you have been drinking or when you are tired — your judgment is reduced and losses can add up faster.

Remember that gambling is entertainment — when it stops being enjoyable, stopping is the smart choice.

Talk openly with family or friends about how you feel about your gambling — do not try to manage it alone.

How to Get Help

If you feel that gambling is becoming a problem, we are ready to act right away. yg1m's support team handles these matters with full confidentiality.

Contact us via Live Chat

Open yg1m's 24/7 Live Chat and say "self-exclusion" or "set a gambling limit" — the support team will take care of it immediately. You can reach us in Burmese.

Contact us via Email

Send an email to [email protected]. Describe your situation in detail and request assistance. Responsible gaming requests are handled as a priority.

Play Safe at yg1m

We will do everything we can to help you keep gambling enjoyable and in balance. You are welcome to continue browsing our games.

What You Should Know About Responsible Gaming

Here are the questions players most often ask about responsible gaming, along with the answers.

Log in to your yg1m account and go to Account Settings > Responsible Gaming. There you will find Deposit Limit, Session Limit, Time-Out, and Self-Exclusion tools that you can turn on yourself. If you can't find the tools, contact us via Live Chat.

Once your Self-Exclusion period ends, you can request reactivation via Live Chat or Email. To keep the protection effective, do not reactivate immediately on the expiry date — take your time to think it over before deciding.

Lowering your Deposit Limit takes effect immediately. Increasing it, however, only takes effect after a review period — this delay is there to protect players.

First, turn on Self-Exclusion to pause your play. Then contact yg1m's 24/7 Live Chat or reach us at [email protected] to ask about the support options available. We will help you with this matter confidentially and without judgment.

You can check your own gaming history at any time, and it is protected under yg1m's privacy policy. For more information about viewable earnings, see the Privacy Policy.

During a Time-Out, playing and depositing are suspended, but withdrawals can still be processed via Live Chat. Withdrawals are handled within the standard one-hour processing time.